Please take a moment to familiarize yourself with my terms and conditions. By working work with me, you are agreeing to these terms of service.

As my valued client, I promise to do my best work for you at all times. My job is to present you and your business in the most genuine and positive light possible. In exchange, you agree to provide me with everything I need to complete your project in a timely fashion. This includes reviewing my work and providing relevant feedback where necessary and do so within our agreed upon time frame.
 
Copywriting & Branding

My turnaround times vary and will be discussed prior to our starting a project. If you’ve got a firm deadline, please let me know as soon as possible, preferably prior to beginning the project. If you need something done yesterday, I’m probably not your girl. I don’t believe in rushing the creative process. I wouldn’t feel right about not being able to spend quality time researching and writing your project under the duress of the clock. Please do not take days or weeks to get back to me and then tell me you need it done right away.

I believe in hitting deadlines but will need your help in order to do so. I cannot be responsible for any delays caused as a result of a late or absent payment or if you are slow to supply materials or information necessary for me to complete the work. Additionally, I cannot be held responsible for deadlines missed due to circumstances completely beyond my control (acts of God, family or personal emergencies etc.)

For copywriting and branding projects, I work primarily through email, though we will be in touch via Skype or telephone for your initial consultation. The reasons for these are many, but most importantly, it allows me to maintain a written transcript of our dealings to refer back to as I work. Our initial point of contact will be via telephone or Skype, and thereafter we will be in contact regularly via email throughout the duration of the project for progress checkpoints and to touch base.

Because ours is a fixed-price agreement or a project rate, I do have to limit the time I spend rewriting and editing. My copywriting services include an initial draft and two subsequent revisions. I allow these revisions at no additional charge, provided they are changes made after the copy has been approved. Revisions beyond that will be subject to hourly rates, currently $175/hour.

By publishing the work online or in print, you agree that you are satisfied fully with the work. Should any changes need to be made in the future, they’ll be billed at the hourly rate.

You are entitled to one of the final drafts of your choice and not to all of the drafts I provide you with. This is the case with any and all copy, business name suggestions, and business tagline suggestions.

I trust and believe in the fact that you will make every effort to be respectful and ethical, and I promise the same. Everything you share with me will remain in the strictest of confidence. This includes passwords, business plans and ideas, thoughts, correspondence etc.

Your invoice will arrive upon agreeing to work together. Due to the nature of the services and the fact that they are customized and intangible, I require full payment up front on all projects. There are no refunds for services rendered.

If additional work is required, you will be notified beforehand and billed the remainder at the end of the project. Once I have received full and final payment as described in our agreement, copyright of all of the work I have produced for you is automatically assigned to you.

I accept payment through Paypal. You do not need to have a Paypal account in order to make a secure payment through their website.

Because I value authenticity above all else in business, I take great pride in differentiating you from the competition. Your finished project will be unique to you. I will do my best to ensure that my work does not coincidentally infringe upon the rights of any third party or existing copyrights. However, I cannot be liable to you, or any third party, for damages, including any perceived or actual lost savings and/or profits, claims or complaints, litigation or other incidental, consequential or special damages which may arise regarding your project. I am unable to assume any responsibility whatsoever for your business performance or any loss of business.

 
Consulting

By committing to consulting sessions with me you are agreeing that you are emotionally and financially committed to our work together. You also understand that any and all consulting session(s) must be used within 6 months of purchase unless prior arrangements have been made. Our work together is designed to garner you productive and powerful results. You understand however that there are absolutely no guarantees in life and that our work together will not necessarily result in increased profits, better exposure, or increased success. The harder you work the better my suggestions will work for you. I will do my best to position you and your business for success. The rest is up to you.

Thanks for your understanding!
 
All materials found on this website as well as all products and services sold through this website are protected under U.S. copyright law. Copyright © Melissa Bolton 2010-2018